Expert Independent Repair for KitchenAid® Stand Mixers
Rochester, New York

Same-Day Service • Free Loaner Mixer • Real-Time Photo Updates

At Rochester Mixer Repair, we specialize in high-quality repair and restoration of KitchenAid® stand mixers. As a privately owned, independent service provider, we focus on extending the life of your classic mixers with skilled craftsmanship and honest, reliable service.Join the growing number of satisfied customers throughout Rochester, Buffalo, and Syracuse who trust us to bring their mixers back to like-new condition.

       Why Choose Rochester Mixer Repair?

  • Same-Day Service available upon request at no extra charge (appointment required)

  • Free Loaner Mixer while yours is being repaired

  • Real-Time Photo Updates — you’ll see exactly what we’re doing, every step of the way

  • Most common replacement parts kept in stock for fast repairs

 

Out of Town Customers Welcome

 Planning a day trip? Are you from Out of town?  Buffalo-Syracuse-Ithaca-Corning??  We can service you as well. 

Drop off your mixer in the morning, enjoy Rochester’s attractions, and pick it up the same day — fully repaired and ready to go.

Our Repair Services

We handle everything from routine maintenance to complex repairs, including:

  • Thorough cleaning and regreasing
  • Gear and bearing replacement
  • Speed control repair and calibration
  • Full restorations

Our goal is simple: return your mixer to like-new performance while extending its lifespan.

How to Schedule

Please call or text (585) 520-9024 or use the contact form below to book an appointment. When submitting your request, include photos of your mixer along with your contact information.

Important Policies

  • Same-Day Service is available upon request (appointment required).
  • Local Drop-Off & Pick-Up Only — We do not accept shipped mixers.
  • Cash Only Establishment- No other forms of payment accepted.

Serving you locally allows us to offer faster turnaround, lower repair prices, and a more personal experience. We want our customers to avoid the hassle, risks and extra costs associated with shipping such as lost packages, damage, or high return fees.

 

   " Get Real Time "Pics" and Updates on your Mixer Repair"

Never be without a mixer, FREE Loaner MIXER available  for our customers

Our services

We repair all models of KitchenAid® stand mixers (1978 to current)— from routine maintenance to full rebuilds. Common services include regreasing, gear replacement, speed control repair, bearing replacement, and complete restorations.

Appointment Only • Drop-off & Pick-up Only • Cash Only

Ready to schedule?
Call or text (585) 520-9024 or use the contact form below.

Warranty
We stand behind our work with a 90-day mechanical warranty on parts installed (residential use only).

 

WE STAND BEHIND OUR WORK- 90 Day Mechanical Warranty

Available Bronze Bearing Worm Assembly

High-Quality Replacement Parts
We stock premium upgraded parts that KitchenAid has discontinued, such as metal speed control rods and bronze bearing worm assemblies. These durable components keep your mixer running smoothly for years to come.

Metal Speed Control Rod - in stock

Regrease,Clean, Inspect Gears

Signature Full Service Overhaul
We completely disassemble, deeply clean, degrease, regrease, reassemble, and precisely tune your mixer. This thorough service fixes most common issues and helps your mixer run smoothly for years.

We stock a wide range of parts (nuts, screws, bolts, pins, washers, bearings, gears, etc.) for most KitchenAid stand mixers.

Hub Gears  "We Have Them In-Stock"

Calibration/Tuning

We offer comprehensive tune-up and repair services for all KitchenAid® stand mixers. We diagnose and fix common problems from minor issues to more complex repairs so your mixer runs smoothly quietly, and efficiently again.

     

 

 

Parts Replacement & Rebuilds

If your mixer requires new parts, we can source and install them. We handle gaskets, gears, pins, bearings, transmission housings and more. We also offer complete mixer rebuilds.

      

 

 

 

" Rochester Mixer Repair saved my grandmother's stand mixer! Their attention to detail and professional service were truly outstanding. It works perfectly now – highly recommend!"

Sarah M., Rochester, NY

                                                  " We Offer Same Day Service "

Serving you locally allows us to offer faster turnaround times, lower repair prices, and a more personal experience. We want our customers to avoid the hassle, risks and extra costs associated with shipping such as packing materials, lost packages, damage, and high return fees.

About us

Rochester Mixer Repair is dedicated to providing top-notch KitchenAid mixer repair services in Rochester, New York. With years of experience and a passion for these machines, we ensure your mixer is in expert hands. Learn more about our commitment to quality and customer satisfaction.

 

WE STAND BEHIND OUR WORK

Mixer Repairs & Refurbished Mixer Sales

90-Day Mechanical Warranty
This warranty covers new parts installed only.

Exclusions:

  • No warranty on electrical components
  • No warranty on re-greasing

Important Note:
If disassembly is required due to part failure on a repaired mixer, re-greasing may be necessary and will be performed at the customer’s expense.

Disclaimer:
This warranty is for residential use only. It does not cover misuse, abuse, improper maintenance, or commercial use.

All repairs and sales are final and sold “as-is” except for the limited mechanical warranty stated above. No other warranties, expressed or implied, are provided.

Address

Rochester Mixer Repair

42 MANOR PARKWAY

Apt. C

 Rochester, NY 14620

Parking: To the right of the building in the parking lot.
Please notify us when you’re arriving so we can meet you at the door.

Contact

Don Pearce

Call or text: (585) 520-9024

Email: 

info@rochestermixerrepair.com

Hours     (Appointment Only)

 MIXER SERVICE - DROP-OFF     M-S  9AM-4PM

  MIXER SERVICE - PICK-UP          M-S  9AM-8PM

  • Alternate times available upon request

  MIXER SALES - 24/7         "Appointment Only"

 

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What to expect when you drop off your mixer?

  • Quick review and power test
  • We check for all parts (feet, knobs, handles, planetary shaft spring & split washer)
  • Answer all your questions
  • Fill out customer info sheet
  • Free loaner mixer available upon request

Contact 

  KITCHENAID-MIXERS ONLY

Ready to schedule?

Call or text (585) 520-9024 or use the contact form below.

Please include photos of your mixer when submitting a request.

 

Location
42 Manor Parkway, Apt. C
Rochester, NY 14620

Parking
Parking lot to the right of the building.

Important Instructions

  • Please notify me ahead of time before arriving.
  • Notify me when you are arriving so I can meet you at the door and let you in.

Drop-Off Process

  • Fill out paperwork on drop-off (takes about 5 minutes)
  • Get your mixer repaired and serviced
  • Receive real-time photos and updates on your repair
  • Get back to baking fast!

Contact
Rochester Mixer Repair
585-520-9024

Payment

Cash Only – Payment is due at pickup.

Please Note:
We do not accept shipping or ship mixers. We service local residents only with drop-off and pick-up. This allows us to offer same-day service, lower repair prices, and a more personal, professional experience.

 

Mixer Maintenance Tips 

Extend the Life of Your KitchenAid® Stand Mixer

Regular maintenance keeps your mixer running smoothly, prevents costly repairs, and helps it last for decades. Here are our top recommended tips:Daily / After Every Use

  • Wipe it down immediately — Use a damp cloth to clean the head, base, and bowl after each use. Dried food residue can harden and cause issues.
  • Hand-wash attachments — Never put the dough hook, beater, or whisk in the dishwasher. Hand-wash and dry thoroughly to prevent rust.
  • Check for loose parts — Make sure the attachment hub, planetary shaft, and screws are tight.

Weekly / Monthly

  • Clean under the head — Tilt the mixer head back and wipe away any flour or debris that collects underneath.
  • Inspect the cord and plug — Look for fraying or damage. Never use a damaged power cord.
  • Lubricate the planetary shaft — A tiny drop of food-grade mineral oil on the shaft (where the attachments connect) prevents sticking.

Every 6–12 Months (or After Heavy Use)

  • Deep clean & re-grease — This is the #1 most important maintenance step. Old grease hardens over time and causes the motor to strain, leading to gear wear and the dreaded “burning smell.”
  • Check the grease condition — If it looks dark, dry, or you hear grinding noises, it’s time for professional re-greasing.
  • Inspect gears and bearings — Early replacement prevents bigger (and more expensive) failures.

Pro Tips from Your Local Repair Shop

  • Avoid overloading — Don’t exceed the recommended capacity (especially with heavy dough). Use speed 2 for kneading.
  • Use the right speed — Start on low and gradually increase. Never run the mixer on high when using the dough hook.
  • Dough hook- never run over speed #2 when using the dough hook. Operating at higher speeds can cause premature wear or failure of the dough hook and motor.
  • Store properly — Keep your mixer in a dry place with good airflow. Cover it with a dust cover when not in use.
  • Replace worn feet — Slippery or missing feet cause the mixer to “walk” across the counter and put stress on internal parts.

Need professional maintenance?
Bring your mixer in for a full cleaning + re-grease service. Most customers notice dramatically quieter and smoother operation afterward.